We, The Ichigo Shop collects and controls your personal data used on this website. We are very keen to keep the details you share with us and we collect on this website private. In This privacy policy, you can read why we collect your data and what that data is used for.

Privacy Policy The Ichigo Shop

How do we collect your personal data?
We collect your personal data when you register an account on our website or make an order.
What data do we collect?
We only collect data we think is necessary for us to successfully deliver a potential order to you. In the process of making an account, we collect your full name, address, billing address (when different from shipping address), phone number, and email address. We collect technical information about your computer, tablet or phone (including your IP address and operating system software type) and your browsing history on our website.
Why do you collect personal data like my address and email address?
To successfully deliver your order to you and keep you updated on the order status or return status. We may also use your phone number or email address to contact you in regards to your order. Unless you tell us you don’t want us to, we use your email address to keep you updated on our latest news, product updates, order data and more. In every automatic email, we send to you, you can immediately unsubscribe if you wish to do so or send us a message to remove you from our list.
Do you share my personal data with any third parties?

We only share your details with any parties that take part in providing you are able to get your order. This means our payment providers (like Mollie and Paypal), hosting service and shipping company. In certain circumstances, we are not able to predict we might have to share your data with legal advisors, auditors, and customs. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to use your personal data for specified purposes and in accordance with our instructions.

Do you share or transfer my data outside of Europe?

We do not share or transfer your data outside of the European Economic Area unless you make a purchase from or are based in a country outside of the EEA.

How are you keeping my data safe and secure?

We have appropriate security measures for our website and staff to keep your details private. Your orders and account details are always browsing on a secure server and your data is only used by those assigned to process your order.

How long will you keep my data for?

We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of any legal or accounting requirements.

We will keep your name, email address, address, phone number purchase history, search history and items saved in your wish list, which we collect when you hold an account with us for such time as you continue to hold an account with us. We will retain your name, email address, delivery address and billing address which you provide to us when you make an order on our website or for seven years following your last order or contact.

What are my rights?

You have the right to request a copy of your personal data we hold on this website including your phone number, order history, and address details. You also have the right to request us to update or erase any data you do not want us to have. Please be aware that if you want us to edit or delete any of your details that are necessary for us delivering your order, we might have to cancel your order when our data is incomplete. If you wish to exercise any of your rights set above please contact us at info@shopichigo.com. If you wish to file a complain related to our privacy policy you can file your complain here but please send us an email first at info@shopichigo.com.

How can I contact you if I have more questions?

You can contact us for any (privacy related) questions at info@shopichigo.com

We may change this policy from time to time to reflect how we are processing your personal data so you should review this policy regularly. If we make any significant changes to the policy we will update you accordingly.